Refund policy
1 Returns and Refunds Policy
This policy applies to eligible physical products purchased from REVCLAD. It operates in addition to
any rights that cannot be waived under applicable law.
1.1 Return Eligibility
Eligible products may be returned within [RETURN WINDOW] after delivery, subject to the conditions
below and any mandatory rights that apply in the customer's jurisdiction.
●For voluntary returns, apparel should be unused, unworn, unwashed, undamaged, and in resalable
condition. These conditions do not remove remedies for defective or otherwise non-conforming
goods.
●Original tags, included accessories, and packaging should be returned where reasonably applicable.
●Proof of purchase may be required, such as an order number, receipt, or confirmation email.
●Items showing wear, stains, strong odors, avoidable damage, missing components, or alteration may
be refused or may receive a reduced refund where permitted by law.
1.2 Starting a Return
To request a return, contact revclad@proton.me with your order number, the item and size or
variant involved, and the reason for the request. If the return is approved, REVCLAD will provide the
applicable return instructions and confirmed shipping destination.
Do not send products to an address that has not been confirmed by REVCLAD. Returns sent to an
unauthorized location may be delayed, refused, or returned to the sender where permitted by law.
Any return-authorization procedure remains subject to mandatory consumer rights.
1.3 Return Shipping Costs
If a return is required because of a defect, damage on arrival, an incorrect item, or another issue for
which REVCLAD is legally responsible, REVCLAD will provide the remedy and return-shipping
arrangement required by applicable law.
For voluntary returns such as change of mind or incorrect size or variant selection, the customer is
responsible for return shipping unless REVCLAD states otherwise. A trackable shipping method is
recommended.
1.4 Damaged Defective or Incorrect Products
Please inspect your order after delivery and contact revclad@proton.me as soon as reasonably
possible if an item appears damaged, defective, incomplete, or incorrect. This request does not
shorten any statutory claim period. REVCLAD may ask for photographs, packaging images, or other
reasonable evidence needed to assess the issue.
This policy applies to eligible physical products purchased from REVCLAD. It operates in addition to
any rights that cannot be waived under applicable law.
1.1 Return Eligibility
Eligible products may be returned within [RETURN WINDOW] after delivery, subject to the conditions
below and any mandatory rights that apply in the customer's jurisdiction.
●For voluntary returns, apparel should be unused, unworn, unwashed, undamaged, and in resalable
condition. These conditions do not remove remedies for defective or otherwise non-conforming
goods.
●Original tags, included accessories, and packaging should be returned where reasonably applicable.
●Proof of purchase may be required, such as an order number, receipt, or confirmation email.
●Items showing wear, stains, strong odors, avoidable damage, missing components, or alteration may
be refused or may receive a reduced refund where permitted by law.
1.2 Starting a Return
To request a return, contact revclad@proton.me with your order number, the item and size or
variant involved, and the reason for the request. If the return is approved, REVCLAD will provide the
applicable return instructions and confirmed shipping destination.
Do not send products to an address that has not been confirmed by REVCLAD. Returns sent to an
unauthorized location may be delayed, refused, or returned to the sender where permitted by law.
Any return-authorization procedure remains subject to mandatory consumer rights.
1.3 Return Shipping Costs
If a return is required because of a defect, damage on arrival, an incorrect item, or another issue for
which REVCLAD is legally responsible, REVCLAD will provide the remedy and return-shipping
arrangement required by applicable law.
For voluntary returns such as change of mind or incorrect size or variant selection, the customer is
responsible for return shipping unless REVCLAD states otherwise. A trackable shipping method is
recommended.
1.4 Damaged Defective or Incorrect Products
Please inspect your order after delivery and contact revclad@proton.me as soon as reasonably
possible if an item appears damaged, defective, incomplete, or incorrect. This request does not
shorten any statutory claim period. REVCLAD may ask for photographs, packaging images, or other
reasonable evidence needed to assess the issue.
REVCLAD may offer repair, replacement, reshipment, a partial refund, a full refund, or another
remedy appropriate to the circumstances and required by applicable law.
1.5 Restricted Voluntary Returns
Subject to applicable law, the following items may be excluded from voluntary returns or may have
special conditions, when the relevant restriction is disclosed before purchase:
●Custom-made or personalized apparel.
●Goods marked Final Sale or Clearance where local law permits that restriction.
●Any other applicable exclusion clearly identified on the product page before purchase.
A voluntary return exclusion does not remove remedies that must be provided for defective,
misdescribed, unsafe, or otherwise non-conforming goods, or any other mandatory return right.
1.6 Size and Variant Exchanges
To ask about an exchange, contact revclad@proton.me with your order details and the size or
variant you need. REVCLAD will confirm the available options and any applicable charges before you
return the item. If a direct exchange is unavailable, you may be asked to return the eligible item and
place a separate order for the replacement product.
1.7 Refunds
Approved refunds are issued to the original payment method unless another method is required by
law or agreed with the customer. REVCLAD aims to issue approved refunds within [REFUND
PROCESSING TIME] after the required review is complete. Where applicable law requires a shorter
period, that period applies. Financial institutions and payment providers may require additional
processing time.
Where permitted by law, deductions may be made for loss in value caused by handling beyond what
is reasonably necessary to inspect a product, missing components, damage caused after delivery, or
other customer-caused loss.
1.8 Original Shipping Duties and Taxes
Original shipping charges, expedited service fees, duties, taxes, brokerage charges, and import fees
are refundable when required by applicable law or when REVCLAD expressly agrees to refund them.
Customers returning goods internationally should follow any customs instructions provided with their
return authorization.
1.9 Refused Unclaimed or Undeliverable Orders
If an order is returned because it was refused, unclaimed, or could not be delivered due to
customer-provided information or customer inaction, REVCLAD may deduct actual outbound
shipping, return shipping, customs, carrier, or handling costs from any refund where permitted by
law.
1.10 Mandatory Consumer Rights
Nothing in this policy excludes, restricts, or replaces any statutory warranty, legal guarantee,
cooling-off right, withdrawal right, cancellation right, refund right, or other consumer protection that
cannot legally be waived. Where local law provides stronger protection, local law prevails.
1.11 Contact
Returns and refund requests: revclad@proton.me
remedy appropriate to the circumstances and required by applicable law.
1.5 Restricted Voluntary Returns
Subject to applicable law, the following items may be excluded from voluntary returns or may have
special conditions, when the relevant restriction is disclosed before purchase:
●Custom-made or personalized apparel.
●Goods marked Final Sale or Clearance where local law permits that restriction.
●Any other applicable exclusion clearly identified on the product page before purchase.
A voluntary return exclusion does not remove remedies that must be provided for defective,
misdescribed, unsafe, or otherwise non-conforming goods, or any other mandatory return right.
1.6 Size and Variant Exchanges
To ask about an exchange, contact revclad@proton.me with your order details and the size or
variant you need. REVCLAD will confirm the available options and any applicable charges before you
return the item. If a direct exchange is unavailable, you may be asked to return the eligible item and
place a separate order for the replacement product.
1.7 Refunds
Approved refunds are issued to the original payment method unless another method is required by
law or agreed with the customer. REVCLAD aims to issue approved refunds within [REFUND
PROCESSING TIME] after the required review is complete. Where applicable law requires a shorter
period, that period applies. Financial institutions and payment providers may require additional
processing time.
Where permitted by law, deductions may be made for loss in value caused by handling beyond what
is reasonably necessary to inspect a product, missing components, damage caused after delivery, or
other customer-caused loss.
1.8 Original Shipping Duties and Taxes
Original shipping charges, expedited service fees, duties, taxes, brokerage charges, and import fees
are refundable when required by applicable law or when REVCLAD expressly agrees to refund them.
Customers returning goods internationally should follow any customs instructions provided with their
return authorization.
1.9 Refused Unclaimed or Undeliverable Orders
If an order is returned because it was refused, unclaimed, or could not be delivered due to
customer-provided information or customer inaction, REVCLAD may deduct actual outbound
shipping, return shipping, customs, carrier, or handling costs from any refund where permitted by
law.
1.10 Mandatory Consumer Rights
Nothing in this policy excludes, restricts, or replaces any statutory warranty, legal guarantee,
cooling-off right, withdrawal right, cancellation right, refund right, or other consumer protection that
cannot legally be waived. Where local law provides stronger protection, local law prevails.
1.11 Contact
Returns and refund requests: revclad@proton.me